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Oh boy, that didn't go over to well today.
So my appointment was at 2:00 at Visions (Pembina) so I walk in. Go over to the Car Audio area and talk to the guy to say that i'm here to drop off my Car. He says "Ok, this is for the '04 Grand Am?". I simply reply "Yes it is."
As he walks over to the install bay he comes back and says "What's your cell number so we can call you when its done." I tell him. "Ok. It will be done at 4:30 so if we don't call you by then, just come over and we'll see how much longer is left." I say Ok and I leave.
Unfortunally, I had no way of leaving the area due to my brother having the other car for a Volleyball Tourny and my Mom had my dad's car so she could go to work. So, I walk down Pembina and go over to Futureshop. Not too bad, though i did spend 2 hours just "browsing" around.
It's now 3:30 and didn't recieve a phone call, so I went to grab lunch at Subway then spent about 45 minutes wandering around Staples and Sport Check. It is now 4:30, so I walk back down to Visions. As I get there I noticed my car is in the same spot where I parked it, but I had thought they moved it back there. I walk in and I talk with the guy who I gave my keys.
"Hello, i'm here to see if you guys finished installing the Subs and Amp."
"Yeah, lemme go check."
Comes back out, looks at me, and walks back in. Then he walks back out "Uhh... we have a problem. We never got around to doing your car."
I simply reply, "What?"
"Yeah... well... its kinda like... well..."
I just gave him a blank stare. "I need this done Today. I was told it was going to take 2 hours to do. How in gods name did you screw it up"
Basically, the guy i talked to, didn't tell the installer that I had come by and dropped off my car. They were suppose to call me but the guy never did. So my car sat outside for 3 hours and nothing got done.
So i simply told them that I expected to get some money back because i spent 3 hours at futureshop/staples, had No way of going home, and booked off work today to get this done (which took a lot of convincing). So, they booked me for a different day... next friday. Yeah, so now i'm really pissed because of all of this.
I just pray that they don't screw up again or else i'm demanding a refund and going somewhere else to get it done.
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"You do realize that the point of metaphors is to scare people from doing things by telling them that something much scarier is going to happen than what will really happen? God, I wish I had a metaphor to explain that better" ~ House (S2, All In)
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